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FAQs



Q. What are Field Test Kits?

Q. What are Sales Demonstration Kits?

Q. What do I do about an incorrect invoice?

Q. What should I do about a spill?

Q. Where do you ship to?



Q: What are Field Test Kits?
A:
Field Test Kits are used by service personnel when they are out to a residence working on a water softener or checking to make sure the water is testing correctly

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Q: What are Sales Demonstration Kits?
A:
Sales Demonstration Kits are used to demonstrate how advantageous soft water is to a consumer in their own home. This kit is used by salesmen when making a sales presentation in a residence.

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Q: What do I do about an incorrect invoice?
A:
We strive to maintain 100% accuracy but realize mistakes do happen. Please call us at 1-800-285-9176 ext 518 and we will work to resolve your issue.
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Q: What should I do about a spill?
A:
Please call us at 1-800-285-9176 ext. 229 for more details.
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Q: Where do you ship to?
A:
We ship throughout the continental United States. For product export, please call 1-800-285-9176 for more details.
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