Cancellation policy

Subscription Policy

Cancellation Policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how these kinds of purchases may be canceled or changed.

Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.

Prices for our products in your subscription are subject to change. We will take reasonable efforts to notify you in advance of the price change affecting your subscription to allow you the opportunity to cancel your subscription if you do not wish to continue your subscription at the modified price. It will be presumed that you wish to continue your subscription at the modified price if you do not otherwise cancel your subscription after notice of the price modification.

We reserve the right to suspend or cancel your subscription at any time for any reason, including but not limited to unavailability or discontinuation of products. We will take reasonable efforts to notify you in advance of any suspension or cancelation to your subscription.
If you want to cancel or change your subscription, you can do it at any time prior to the shipment date of your next scheduled subscription shipment. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.

Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.