Frequently Asked Questions

Below are some answers that we frequently receive from customers, clients and potential vendors and distributors concerning our water treatment products. Please take a moment to look through this list to see if any question you might have to ask has an answer that is readily available. Don’t See what you need, give us a call at 800-285-9176.

We offer a feeder for Pro-ResCare. The feeder comes in 1/2-oz or 1 oz per day. Use 1 oz per day for high iron water.

We sell our products through water professionals that sell home water treatment equipment and through various online vendors. To view a list of online vendors, please visit our Purchase Pro Products Online page.

For pricing, ordering and availability information, please call 1-800-285-9176

The only size that is NSF/ANSI Standard 60 certified is 55-lb.

Case Sizes

  • 5-lb bottles - 6 per case
  • 1.5-lb bottles - 6 per case
  • 1-gallon bottles - 4 or 12 per case

Pallet Sizes

  • 5-lb cases -  60 per pallet
  • 1-gallon cases - 48 per pallet
  • 1-quart cases - 70 per pallet
  • 50-lb buckets - 36 per pallet

Under normal circumstances, orders are shipped within 3 days.

Pro Pot Perm is available in two grades: Free-Flow (97%) and Coarse (98%).

The "Free-Flow" grade has a free-flow additive that keeps the product flowing easily.  The "Coarse" grade does not have this additive.

We strive to maintain 100% accuracy but realize mistakes do happen. Please call us at 1-800-285-9176 and we will work to resolve your issue.

Please call us at 1-800-285-9176 and ask for our compliance/quality department for assistance.

We ship throughout the continental United States. For product export, please call 1-800-285-9176 for more details.