Frequently Asked Questions

Below are some answers that we frequently receive from customers, clients and potential vendors and distributors concerning our water treatment products. Please take a moment to look through this list to see if any question you might have to ask has an answer that is readily available. Don’t See what you need, give us a call at 800-285-9176.

For FAQs surrounding purchasing or installing our water treatment products, click here.

We offer a feeder for Pro-ResCare. The feeder comes in 1/2-oz or 1 oz per day. Use 1 oz per day for high iron water.

We sell our products through water professionals that sell home water treatment equipment and through various online vendors. To view a list of online vendors, please visit our Purchase Pro Products Online page.

The only size that is NSF/ANSI Standard 60 certified is 55-lb.

Pro Pot Perm is available in two grades: Free-Flow (97%) and Coarse (98%).

The "Free-Flow" grade has a free-flow additive that keeps the product flowing easily.  The "Coarse" grade does not have this additive.